Michael G.S. Gottfried, Ph.D.
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Telehealth

Appointments can be either in-person or virtual via HIPAA-compliant video chat.  If you are feeling ill, please opt for telehealth to keep all who visit the office safe.  Information about telehealth is below.

What to Expect in Doing Telehealth Appointments.  

Once an appointment is made, You will be sent a link to my virtual waiting room.  There is no need to download software, you just click the link and type your name (first name and last initial is sufficient) and then wait for the appointment to begin.  There are unfortunately no out of date magazines to peruse as you wait ;)   When I am free to start the appointment, I'll click over to start the session.   It's really that simple.

Some issues to consider: 
--Ethernet connection (wired) is often better than wireless if your wireless connection isn't strong enough.  Many people have adequate wireless though.  
--Laptops or desktops seem to be a bit better than phones in regard to connection but this also is affected by whether you are using wifi or your cellular data.  Wifi is better for video sessions.
--Some people prefer phone sessions as they find the video part distracting, possibly because we are more accustomed to phone conversations.  
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Frequently Asked Questions about Telehealth Appointments

  1. Are telehealth sessions productive?
    Yes.  I was uncertain at first how doing therapy remotely for a prolonged time would be.  After doing this for a while now, I find that the video or distance fades quickly and we are able to have a meaningful therapy session without the format being much of a distraction.  People are often more at ease in their own environment which can even enhance the productivity of the session.​

  2. Is video therapy awkward?
    A little, at least initially.   We acclimate to the situation the more we engage in it.  By now, many of us have done a fair amount of video interactions.

  3. Do insurance companies cover telehealth sessions?  
    Many, if not most, insurers have made allowances to extend coverage to telehealth sessions (if they didn't also cover it before).  If you are concerned about insurance coverage, please call the number on your benefits card and ask about the coverage of your particular policy.  

  4. ​If you have additional concerns, please feel free to discuss them with me.  Contact information is here.











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